Privacy Policy

This Privacy Policy explains how HX Technology Co., Ltd. ("PersonalityIQ," "we," "our," or "us") collects, uses, and protects personal information when you use the PersonalityIQ website and related services.

1. Information We Collect

We may collect:

• account information, such as your email address and password;
• assessment responses and calculated assessment results;
• purchase and billing-related information processed through authorized payment providers;
• device, browser, IP, log, and usage information;
• communications you send to us for support or refund requests.

2. How We Use Information

We use personal information to:

• provide and operate the Service;
• score assessments and generate results;
• deliver downloadable reports;
• process purchases and refunds;
• provide customer support;
• protect the security and integrity of the Service;
• understand product usage and improve the Service;
• comply with legal obligations.

3. How We Share Information

We may share information with:

• authorized payment providers;
• hosting, infrastructure, analytics, email, and support service providers;
• legal or regulatory authorities where required by law;
• parties involved in a merger, acquisition, restructuring, or sale of assets, subject to appropriate protections.

We do not sell your personal information.

4. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain business and payment records, resolve disputes, enforce our agreements, and comply with legal obligations.

5. Security

We use reasonable technical and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or portability of certain personal information. To make a request, contact us using the details below.

7. Children

The Service is not intended for children under 16, and we do not knowingly collect personal information directly from children under 16.

8. International Transfers

Your information may be processed in countries other than your own, subject to appropriate safeguards where required by applicable law.

9. Cookies

We may use cookies and similar technologies for website functionality, security, analytics, and user preferences. You can manage cookies through your browser settings.

10. Updates

We may update this Privacy Policy from time to time by posting an updated version on the website.

11. Contact

For privacy questions or requests, contact: